/* ────────────────────────────────────────────
   PN Realty Chatbot  –  chatbot.css
   ──────────────────────────────────────────── */

:root {
  --pnc-pink:    #e8397d;
  --pnc-pink2:   #f5507a;
  --pnc-dark:    #1a1a2e;
  --pnc-white:   #ffffff;
  --pnc-gray:    #f4f6f9;
  --pnc-border:  #e8e8ee;
  --pnc-text:    #2d2d3a;
  --pnc-sub:     #888899;
  --pnc-shadow:  0 8px 40px rgba(232,57,125,.22), 0 2px 12px rgba(0,0,0,.12);
  --pnc-radius:  18px;
  --pnc-font:    'Poppins', 'Segoe UI', Arial, sans-serif;
}

@import url('https://fonts.googleapis.com/css2?family=Poppins:wght@300;400;500;600&display=swap');

/* ── Launcher button ─────────────────────── */
#pnchat-launcher {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 999999;
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  box-shadow: 0 4px 20px rgba(232,57,125,.45);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform .25s cubic-bezier(.34,1.56,.64,1), box-shadow .25s;
  user-select: none;
}
#pnchat-launcher:hover { transform: scale(1.1); box-shadow: 0 6px 28px rgba(232,57,125,.6); }
#pnchat-launcher:active { transform: scale(0.95); }

.pnchat-notif-dot {
  position: absolute;
  top: 4px; right: 4px;
  width: 13px; height: 13px;
  background: #ff4d4d;
  border: 2px solid #fff;
  border-radius: 50%;
  animation: pnchat-pulse 1.6s infinite;
}
@keyframes pnchat-pulse {
  0%,100% { box-shadow: 0 0 0 0 rgba(255,77,77,.5); }
  50%      { box-shadow: 0 0 0 6px rgba(255,77,77,0); }
}

/* ── Widget container ────────────────────── */
#pnchat-widget {
  position: fixed;
  bottom: 96px;
  right: 24px;
  z-index: 999998;
  width: 370px;
  max-width: calc(100vw - 32px);
  border-radius: var(--pnc-radius);
  background: var(--pnc-white);
  box-shadow: var(--pnc-shadow);
  font-family: var(--pnc-font);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  transform-origin: bottom right;
  transform: scale(0) translateY(20px);
  opacity: 0;
  pointer-events: none;
  transition: transform .35s cubic-bezier(.34,1.4,.64,1), opacity .25s;
  max-height: 85vh;
}
#pnchat-widget.pnchat-open {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: all;
}

/* ── Header ──────────────────────────────── */
.pnchat-header {
  background: linear-gradient(135deg, var(--pnc-pink) 0%, #c0255e 100%);
  padding: 14px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-shrink: 0;
}
.pnchat-header-info { display: flex; align-items: center; gap: 12px; }
.pnchat-avatar-wrap { position: relative; width: 46px; height: 46px; flex-shrink:0; }
.pnchat-avatar-img  {
  width: 46px; height: 46px;
  border-radius: 50%;
  object-fit: cover;
  border: 2.5px solid rgba(255,255,255,.6);
}
.pnchat-avatar-initials {
  width: 46px; height: 46px;
  border-radius: 50%;
  background: rgba(255,255,255,.25);
  color: #fff;
  font-weight: 600;
  font-size: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 2.5px solid rgba(255,255,255,.5);
}
.pnchat-online-dot {
  position: absolute;
  bottom: 1px; right: 1px;
  width: 11px; height: 11px;
  background: #32d46a;
  border: 2px solid #fff;
  border-radius: 50%;
}
.pnchat-header-name { color:#fff; font-weight:600; font-size:15px; line-height:1.2; }
.pnchat-header-sub  { color:rgba(255,255,255,.8); font-size:11.5px; margin-top:1px; }
.pnchat-close-btn {
  background: rgba(255,255,255,.18);
  border: none;
  border-radius: 50%;
  width: 32px; height: 32px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background .2s;
  flex-shrink: 0;
}
.pnchat-close-btn:hover { background: rgba(255,255,255,.3); }

/* ── Body (message area) ─────────────────── */
.pnchat-body {
  flex: 1;
  overflow-y: auto;
  padding: 16px 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: var(--pnc-gray);
  scroll-behavior: smooth;
  min-height: 200px;
  max-height: 340px;
}
.pnchat-body::-webkit-scrollbar { width: 4px; }
.pnchat-body::-webkit-scrollbar-thumb { background: #ddd; border-radius: 4px; }

/* ── Message bubbles ─────────────────────── */
.pnchat-msg-row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  animation: pnchat-fadein .3s ease;
}
@keyframes pnchat-fadein {
  from { opacity:0; transform: translateY(8px); }
  to   { opacity:1; transform: translateY(0); }
}
.pnchat-msg-row.bot  { justify-content: flex-start; }
.pnchat-msg-row.user { justify-content: flex-end; }

.pnchat-msg-avatar {
  width: 30px; height: 30px;
  border-radius: 50%;
  object-fit: cover;
  border: 1.5px solid var(--pnc-border);
  flex-shrink: 0;
}
.pnchat-msg-avatar-init {
  width: 30px; height: 30px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  color: #fff;
  font-size: 11px;
  font-weight: 600;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.pnchat-bubble {
  max-width: 78%;
  padding: 10px 14px;
  border-radius: 18px;
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--pnc-text);
}
.pnchat-msg-row.bot  .pnchat-bubble {
  background: #fff;
  border-bottom-left-radius: 4px;
  box-shadow: 0 1px 4px rgba(0,0,0,.07);
}
.pnchat-msg-row.user .pnchat-bubble {
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  color: #fff;
  border-bottom-right-radius: 4px;
  box-shadow: 0 2px 10px rgba(232,57,125,.25);
}

/* time stamp */
.pnchat-time {
  font-size: 10.5px;
  color: var(--pnc-sub);
  margin: -4px 6px 2px;
  align-self: flex-end;
}
.pnchat-msg-row.user .pnchat-time { text-align: right; align-self: flex-end; }

/* ── Quick-action buttons ─────────────────── */
.pnchat-quick-btns {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 4px 0 2px;
  animation: pnchat-fadein .35s ease;
}
.pnchat-qbtn {
  border: 1.5px solid var(--pnc-pink);
  color: var(--pnc-pink);
  background: #fff;
  border-radius: 24px;
  padding: 7px 14px;
  font-size: 13px;
  font-family: var(--pnc-font);
  cursor: pointer;
  transition: background .2s, color .2s, transform .15s;
  font-weight: 500;
}
.pnchat-qbtn:hover {
  background: var(--pnc-pink);
  color: #fff;
  transform: translateY(-1px);
}
.pnchat-qbtn:active { transform: scale(0.96); }

/* ── Typing indicator ────────────────────── */
.pnchat-typing-row { display: flex; align-items: flex-end; gap: 8px; }
.pnchat-typing-bubble {
  background: #fff;
  border-radius: 18px;
  border-bottom-left-radius: 4px;
  padding: 11px 16px;
  box-shadow: 0 1px 4px rgba(0,0,0,.07);
  display: flex;
  gap: 5px;
  align-items: center;
}
.pnchat-typing-bubble span {
  width: 7px; height: 7px;
  background: var(--pnc-pink);
  border-radius: 50%;
  display: inline-block;
  animation: pnchat-bounce .9s infinite;
}
.pnchat-typing-bubble span:nth-child(2) { animation-delay: .15s; }
.pnchat-typing-bubble span:nth-child(3) { animation-delay: .3s; }
@keyframes pnchat-bounce {
  0%,60%,100% { transform: translateY(0); }
  30%          { transform: translateY(-6px); }
}

/* ── Lead capture form ───────────────────── */
.pnchat-lead-form {
  background: #fff;
  padding: 16px;
  border-top: 1px solid var(--pnc-border);
  display: flex;
  flex-direction: column;
  gap: 9px;
  flex-shrink: 0;
  animation: pnchat-fadein .3s ease;
}
.pnchat-form-heading {
  font-size: 13px;
  color: var(--pnc-text);
  font-weight: 500;
  margin: 0 0 2px;
}
.pnchat-lead-form input {
  border: 1.5px solid var(--pnc-border);
  border-radius: 10px;
  padding: 9px 13px;
  font-size: 13.5px;
  font-family: var(--pnc-font);
  color: var(--pnc-text);
  outline: none;
  transition: border-color .2s;
  width: 100%;
  box-sizing: border-box;
}
.pnchat-lead-form input:focus { border-color: var(--pnc-pink); }
.pnchat-lead-form button {
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  color: #fff;
  border: none;
  border-radius: 10px;
  padding: 11px;
  font-size: 14px;
  font-weight: 600;
  font-family: var(--pnc-font);
  cursor: pointer;
  transition: opacity .2s, transform .15s;
}
.pnchat-lead-form button:hover   { opacity: .9; }
.pnchat-lead-form button:active  { transform: scale(0.97); }
.pnchat-privacy {
  font-size: 11px;
  color: var(--pnc-sub);
  margin: 0;
  text-align: center;
}

/* ── Footer input ────────────────────────── */
.pnchat-footer {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 12px;
  border-top: 1px solid var(--pnc-border);
  background: #fff;
  flex-shrink: 0;
}
#pnchat-input {
  flex: 1;
  border: 1.5px solid var(--pnc-border);
  border-radius: 24px;
  padding: 9px 16px;
  font-size: 13.5px;
  font-family: var(--pnc-font);
  outline: none;
  transition: border-color .2s;
  color: var(--pnc-text);
}
#pnchat-input:focus { border-color: var(--pnc-pink); }
#pnchat-send-btn {
  width: 40px; height: 40px;
  border-radius: 50%;
  border: none;
  background: linear-gradient(135deg, var(--pnc-pink), var(--pnc-pink2));
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: transform .15s, opacity .2s;
  box-shadow: 0 2px 10px rgba(232,57,125,.3);
}
#pnchat-send-btn:hover  { opacity: .9; transform: scale(1.08); }
#pnchat-send-btn:active { transform: scale(0.94); }

/* ── Responsive ─────────────────────────── */
@media (max-width: 420px) {
  #pnchat-widget { right:12px; width: calc(100vw - 24px); bottom:90px; }
  #pnchat-launcher { right:16px; bottom:16px; }
}